Shipping Policy – Vitamins & Supplement Products
We strive to deliver your orders quickly, safely, and efficiently. Please review the shipping policy below for complete details.
1. Order Processing
- All orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or holidays will be processed on the next working day
- Once processed, orders are handed over to our delivery partners for shipment
2. Shipping Time
Estimated delivery timelines:
- Metro Cities: 2–4 business days
- Non-Metro Cities: 3–6 business days
- Remote Areas: 5–8 business days
Delivery timelines may vary due to unforeseen circumstances such as weather, courier delays, or public holidays.
3. Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout
- Free shipping may be offered on select orders or promotional campaigns
4. Order Tracking
- Once your order is shipped, a tracking ID and link will be shared via email or SMS
- You can track your shipment in real-time using the provided details
5. Delivery Policy
- Please ensure that the shipping address and contact details are accurate
- Deliveries will be made only to the address provided at checkout
- In case of failed delivery attempts, the courier partner may reattempt delivery or return the package
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated timeline, please contact support
- In case of lost shipments confirmed by the courier partner, a replacement or refund will be initiated
7. Damaged Package on Delivery
- If the outer package appears damaged, tampered, or opened, do not accept the delivery
- Alternatively, record an unboxing video and report the issue within 48 hours of delivery
8. International Shipping
- Currently, shipping is limited to domestic locations only
- International shipping may be introduced in the future
9. Important Notes
- Delivery timelines are estimates, not guarantees
- Unexpected delays may occur due to logistics or external factors beyond control
- Proper storage of supplements after delivery is the customer’s responsibility
For any shipping-related queries, contact: hiren@walparnutritions.in